Where is it?
Our mobile hire point operates within the Uluru-Kata Tjuta National Park. You will find us at the Cultural Centre.
Does the bicycle have a basket?
No. Our bicycles currently do not have baskets attached.
Do I get a bike lock?
No. We do not distribute bike locks at our Uluru location. There are bike racks available for use if you would like to walk into any of the waterholes.
How do I get there?
If you have your own vehicle, we are located approximately 22km (or a 20-30 minute drive) from the centre of Yulara.
If you do not have your own car or hire car, you can book our Uluru Bike Hire Including Transfers package. The Uluru Hop On Hop Off bus will pick you up from the resort, take you to our bikes located at the Cultural Centre, then return you back to your accomodation.
Do I need to book?
Bookings are highly recommended, particularly if there is a time that best suits you and your trip itinerary. School holidays and Winter (April - October) is our busiest time of year.
Do I need to pay a refundable deposit for the bike or equipment?
No you do not. We hold your details in line with our cancellation/damage policy should there be any issues with the return of the equipment or bike.
How close to the hire time can I book?
You can book up to 6 hours before the bike ride time for Uluru. If you want to book inside that window, you will have to call us directly.
Does my ticket price include National Park Entry?
No it doesn’t – that is payable upon entry into the Park. If you are entering the park on the Uluru Hop On Hop Off bus, you may give cash to the bus driver who will pay for you at the park entry gate.
Visit the Ayers Rock Resort website for up to date entry fees and opening times.
Is there parking available?
Yes, there is parking available in the Cultural Centre, even for trailers and campervans.
How long do I have the bike for?
The hire period is for 3 hours – this allows plenty of time to ride the 15km around Uluru with plenty of time to stop and explore.
I’ve booked the Uluru Bike Ride including Transfers, where do I get picked up from?
Uluru Hop On Hop Off pick up and drop off from 5 locations within Ayers Rock Resort: Desert Gardens Hotel, Town Square, Sails in the Desert Resort, Ayers Rock Campground (bus stop on the ring road) & Outback Pioneer Hotel & Lodge. Your hotel reception will be able to point you in the right direction of the bus stop. You will be looking to get on the Uluru Hop On Hop Off bus.
I’ve booked the Uluru Bike Ride including Transfers, where do I get picked up from if I am staying at The Lost Camel or Emu Run Apartments?
If you are staying at The Lost Camel, your Uluru Hop on Hop Off Bus pick up will be from Sails in the Desert. If you are staying at Emu Run Apartments, your pick up will be from Desert Gardens.
I’ve booked the Uluru Bike Ride Including Transfers, what bus do I get on?
Please get on the Uluru Hop On Hop Off bus. The bus should have our Outback Cycling logo in their window and the bus driver will call out names from their manifest.
What if I am late?
At our discretion, Outback Cycling has the right to refuse participation of late arrivals, however in most instances, an uninformed late arrival will simply result in the equivalent time forfeited from the hire period. If telephone contact is made before the booking time, it is likely that an alternative time can be secured with no penalty.
What do I need to wear?
Ensure you wear clothing appropriate to cycling – we recommend comfortable, unrestrictive clothing, and closed in runners/walking shoes.
What do I need to bring?
Plenty of water, sunscreen, sunglasses a day backpack and your camera.
What if it rains?
In the event of weather conditions that do not allow Outback Cycling to hire bikes for a certain period of time, a full refund will be provided (less credit card charges) if booked for within the period of closure
What if I get a flat tyre?
We will provide complimentary assistance in our designated track area. Please keep our mobile Uluru phone number with you during the ride.
What if my travel plans/itinerary change?
If the customer advises cancellation of their booking by telephone with 48hrs or more notice, an alternative time or 50% refund will be provided.
If the customer advises cancellation of their booking within 48 hours, or does not show at all, then any payment made is forfeited
Is there any restrictions? Height, weight, age, health, pregnancy?
Cycling the rock is a great activity for the whole family!
The customer accepts sole responsibility for their health and safety at all times. If medications (such as puffers, insulin, epi pens etc) are required, ensure you have them with you. We do not recommend you ride when pregnant – if you choose to do so, it is at your own risk.
If you have any questions or concerns, please notify the Outback Cycling employee on the ground.
Children must be accompanied by a paying adult.
Can we book private groups/tours or corporate groups?
Yes, you can book for private groups of up to 30 bikes in a singular session – these need to be booked and paid for 7 days prior, and additional charges may apply.
Can I have a guide?
Outback Cycling do not offer guided cycle tours around Uluru. If you are visiting Alice Springs, you can definitely book in a tour here.
Can I hire a bike for longer than the hire period?
Each hire period is 3 hours, which is plenty of time to explore Uluru and its surrounds. There are 3 hire periods available each day, and you may be able to book a second hire period (availability depending, and cost applicable)
Can I ride a bike to and from Yulara?
Unfortunately, no you cannot. It isn’t safe to do so. We do not hire bikes to ride anywhere in the National Park outside of the 15km path around the rock (Liru Path and Base Walk Path).
How long does it take to ride around the Rock?
It depends on your fitness and available time! It can be done very quickly, or nice and leisurely. We recommend taking your time to ensure you get the full experience. We allow 3 hours, but most people finish in 2 -2.5 hours.
Do I need to be fit or a cyclist?
The 15km cycle around the rock is easily achieved in under three hours. You do not need to be an experienced cyclist or fitness fanatic to enjoy the experience. The ride is on a packed earth path and easily navigated.
Can all the family join in?
With our toddler seats, tag-a-longs and children’s bike, we can accommodate anyone from 1 year and older!
Can I stop to explore and take photos?
Most certainly, and we highly encourage it… and feel free to tag @Outback Cycling - Australia or hashtag #outbackcycling. We also appreciate reviews left on Trip Advisor! Click here to read or leave us a review.
Do I have to wear a helmet?
The use of helmets is a legal requirement. Customers must wear a helmet on their head at all times when riding the bicycle.
What if the bike gets damaged/stolen?
Customers assume liability for all articles supplied to them for the duration of the tour and/or rental period.
Unless prior arrangement has been made with Outback Cycling, equipment that is not returned by the end of the rental period will be deemed to be on hire at the existing rate and the customer will be charged accordingly.
Outback Cycling reserve the right to charge you an amount between $400-2000 (in accordance with the value of the bicycle or accessory) should equipment be returned in an unreasonably damaged condition, or not at all.
Can I get a good deal by doing more than one hire/tour with Outback Cycling?
Yes you absolutely can – customer loyalty is everything to us! Contact us for a 10% discount when booking your subsequent Outback Cycling adventure in Alice Springs or Uluru!